Frequently Asked Questions

How does Forever Here work?

Forever Here allows you to create a digital memorial or legacy profile that can be shared via a personalised QR code.

You can upload photos, videos and written memories, or work with our team to professionally capture your story. Your profile can be updated at any time, ensuring your story continues to grow over time.

Who is Forever Here for?

Forever Here is for anyone who wants to preserve a life story – whether that’s your own or a loved one’s.

It can be used to honour someone who has passed, or to proactively document your own journey for future generations.

Can I update the profile over time?

Yes – your profile is designed to evolve. You can continue adding photos, videos and memories whenever you like.

What is the QR code used for?

Each Memorial comes with a unique QR code that can be printed or engraved onto a memorial site or keepsake.

When scanned, it takes people directly to the person’s digital story.

Who can see the content?

You’re in control.

You can choose what is public and what remains private, with the option to password-protect more personal content for family and friends.

What’s included in the Your Story package?

Your Story includes a professionally recorded interview with our team, captured in a studio setting and edited into a keepsake video.

You’ll also receive shorter clips suitable for sharing with family or on social media.

I already purchased through the website – do I need to pay again?

No – if you’ve already subscribed via our website, simply sign in using the same email address and your access will activate automatically.

Can multiple people contribute to one profile?

Yes — you can invite family and friends to contribute memories, photos and messages, creating a shared and collaborative legacy.

How quickly can I get started?

Immediately.

You can sign up, create a profile and begin uploading content within minutes.

What happens to a memorial if a subscription ends?

If your subscription ends, your memorial remains preserved. Some features may be limited and additional memorials may be set to private, but all content is securely stored and can be fully restored at any time by reactivating your subscription.

Have any further questions? Reach out to our team at team@foreverhere.au